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Thank you for trusting us with your custom apparel. Because embroidery is a customized manufacturing process—not just a "print" button—we require a secured payment to begin production. This ensures we can allocate the necessary time for digitizing your design and sourcing high-quality materials.
For all custom orders, a non-refundable deposit of 50% is required before any work begins.
Once your deposit or full payment is received, we will create a digital mockup or a "stitch-out" sample of your design. We will email this to you for final approval.
The remaining 50% balance is due upon completion of the project, prior to shipping or at the time of local pickup.
We use secure, encrypted processing to handle your payments. You can pay using:
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