Payment Processing for Custom Embroidery

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How Payments Work at Geektress Goods Machine and Chainstitch Embroidery

Thank you for trusting us with your custom apparel. Because embroidery is a customized manufacturing process—not just a 'print' button—we require secure payments for embroidery to begin production. This ensures we can allocate the necessary time for digitizing your design and sourcing high-quality materials.

1. The Deposit (Starting Your Order)

For all custom orders, a non-refundable deposit of 50% is required before any work begins. This deposit plays a crucial role in our embroidery payment process.

What this covers: This deposit secures your spot in our production schedule, covers the cost of ordering your specific blanks (garments), and pays for the digitizing process. 

What is Digitizing? This is the technical art of converting your logo or artwork into a stitch file that our machines can read. It requires skilled programming to determine stitch density, direction, and underlay to ensure your design looks perfect on the fabric.

2. The Proof (Digital Mockup)

Once your deposit or full payment is received, we will create a digital mockup or a 'stitch-out' sample of your design. We will email this to you for final approval.

Note: We do not start stitching on your final garments until you have approved this proof.

3. The Final Balance

The remaining 50% balance is due upon completion of the project, prior to shipping or at the time of local pickup.

Payment Methods Accepted

We use secure, encrypted processing to handle your payments. You can pay using:

Credit/Debit Card: Visa, Mastercard, American Express, Discover.

Virtual Payments (Apple & Google Pay).