Help

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Our Frequently Asked Questions section answers many questions our customers have or don't know, as well as many questions that you may have. 

 Understanding Our Return Policy 

Information regarding Specialty/Customer Provided items. 

We pride ourselves on using high-quality brands for our custom embroidered apparel and accessories. By sourcing from these reputable brands, we ensure that every embroidered product meets our high standards of excellence, innovation, and style. 

We only use the highest quality threads, specifically Isacord and Madeira, to ensure vibrant colors and durability in all our embroidered products. This section displays the color charts for embroidery. 

We understand that the right lettering (fonts) can elevate your custom embroidery designs, serving as a canvas for your creativity. Each font in our collection has been carefully selected for its compatibility with machine embroidery technology, ensuring quality and clarity in every stitch. Whether you want to convey professionalism, creativity, or playfulness, the perfect font is available to match your vision 

We offer a variety of custom-made patches that cater to your unique needs, available in various sizes and shapes. Whether you're looking for something classic or innovative, our patches are designed to reflect your vision. Explore our wide range of options to create a patch that truly represents you! Whether for promotional purposes, personal use, or team spirit, our custom patches are designed with quality and creativity in mind 

We believe that every piece of custom embroidered apparel should fit perfectly and reflect your unique style. To ensure you find the right size, we offer detailed size charts based on the brands we carry. Explore our size charts, discover our competitive pricing, and let your style shine through every stitch. 

Our Prompt Generator empowers you to craft precise text descriptions that allow AI tools to create unique, embroidery-ready artwork instantly. It streamlines the custom design process by ensuring your concepts are optimized with the clean lines and bold contrast needed for flawless high-quality digitizing.

Please take a moment to read the care tips below to ensure your new favorite piece stays soft, bright, and beautiful wash after wash.